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Frequently Asked Questions


 

I can't download anything with gmail/msn emails, how do I download the files that I need?

Unfortunately we open our documents and driver to download through corporate emails only, since we only deals through B2B business model, please use your corporate account for download links.

 

However, if in some case you are a startup or something along the nature, that doesn’t have a corporate account, feel free to still contact our Sales for assistant, and we can send through more detail documents via Email or other medium.

Talk to us if you cannot access the file you need

I cannot find the driver for the product I'm interested in, where can I download it?

We only provide windows driver for public to download, therefore if you cannot find the driver download button on the page, very likely the product only support Linux. In this case we suggest you to contact our sales for guidance on where and how to look for the appropriate driver for testing.

 

There are only a few exceptions where windows driver is listed as supported, with links not provided, that’s because the driver may not be publicly available according to chipset manufacturers’ policy, in that case, do reach out to us and we can manage alternatives for you.

Let us help you locate the driver

What's the difference between having an account on the website or not?

Some additional information is only available for logged in users, the includes

  1. Additional Product Specs
  2. Download link for additional documents that are only available for logged in users
  3. Other additional information or promotional information

 

Anyone with corporate account can register as our member, it’s free. So we definitely encourage you to do so!

If you need help on sign up

Technology


 

Can any module act as Access Point Mode?

WIP

Like to know which module can work as AP?

I want to use Android OS in my application, is WiFi ready in Android OS?

Yes, WiFi is ready for Android OS. However not all chipsets have ready to use Android resources right off the shelf, you could check out our Android collections from the linke below.

 

 

 

If you are not sure how to download the files, talk to us

Can I use a M.2 module on a Mini PCIe slot?

Unfortunately no, at least not directly. We suggest to use M.2 card on a platform that already comes with the interface available. If you love the small size and the performance of this, and desperately would to use this module on Mini PCIe slot, you may have to consider finding some adapters for it, however there are a few concerns through this approach.

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What are Wi-Fi 5 and Wi-Fi 6?

Please check out this post:

If you are not sure how to download the files, talk to us

How many concurrent connection can one module handle under Access Point Mode?

WIP

If you are not sure how to download the files, talk to us

What is LoRa?

LoRa Technology offers a very compelling mix of long range, low power consumption and secure data transmission. Public and private networks using this technology can provide coverage that is greater in range compared to that of existing cellular networks. It is easy to plug into the existing infrastructure and offers a solution to serve battery-operated IoT applications.

LoRaWAN is a protocol specification built on top of the LoRa technology developed by the LoRa Alliance. It uses unlicensed radio spectrum in the Industrial, Scientific and Medical (ISM) bands to enable low power, wide area communication between remote sensors and gateways connected to the network. This standards-based approach to building a LPWAN allows for quick set up of public or private IoT networks anywhere using hardware and software that is bidirectionally secure, interoperable and mobile, provides accurate localization, and works the way you expect.

 

You can see more product picture and specifications on 2 of our products, WLRS-590WLRS-591.

If you are not sure how to download the files, talk to us

What kind of support you can provide during Android porting process?

SparkLAN has much experience in Android related support.

SparkLAN can provide you the assistance/suggestion once you face the technical issue during Android porting process.

If you are not sure how to download the files, talk to us

Certifications


 

We need multi-national certifications, can you provide them?

We have abundant certifications for our mainstream products, please contact with our sales to know what certification we have for the product you’re interested so we can assist you further

If you are not sure how to download the files, talk to us

What antenna is certified under your certifications?

In majority of cases, we certified our module based on dipole antenna, however there could be modules we certified on different types of antenna, and some even has 1 or more types of antenna.

 

To find out which antenna is certified by the module, please check with our sales at sales@sparklan.com. Don’t forget to specify which product you wish to check so we can provide a better response to help you.

If you are not sure how to download the files, talk to us

Since you have FCC/CE certification of the product, can I use the ID directly?

Theoretically no, you, or your vendor should first inform SparkLAN’s sales to seek consent to use our FCC/CE ID on your product.

Written document or agreement may be required upon request.

If you are not sure how to download the files, talk to us

Product


 

Can I use a half Mini PCIe card on a full size Slot?

Yes you can, you could purchase a half Mini PCIe extender (Part Name: HMCE-101) together with the module when you buy from us, free feel to talk to your Account Manager for more details.

 

Could check out this video on how to apply this with our half size card

If you are not sure how to download the files, talk to us

Can your module work as access point mode?

It depends, although most products can operate under Access Point if driver is available, however not all product is suggested for Access point applications. Reason being that the product may not be designed for this type of application in the first place, for example USB modules, and M.2 modules. Through these devices you may not get full desire performances specified with each product, and there may be other concerns you need to look out for.

 

Click here to check if your choice product is suggested for Access Point mode.

If you are not sure how to download the files, talk to us

Where can I get the Android driver?

Android is not off the shelf driver. Your team needs to Porting Android to Devices (developed from Linux driver).

Most importantly, Your team must implement the corresponding HAL (and driver) for the particular piece of hardware that your product provides.

You could consign this task to 3rd S/W parties or SparkLAN professional engineers to save your time, cost, and energy.

If you are not sure how to download the files, talk to us

We do not need Bluetooth, can we remove the BT function?

You do not need to remove the BT, if you don’t need the bluetooth function, simply do not install the BT driver then this function will not be active.

 

However, if you selected a combo module and you don’t need bluetooth, talk to our sales and we may be able to propose a more suitable product.

 

 

Let us help you on the product selection

What is the lifecycle of your industrial grade product?

SparkLAN’s industrial-grade module family has a very long lifecycle compared to commercial modules. Usually our industrial collections can maintain up to 3 years longer than standard commercial module. Some even longer.

 

To find out more precise life span of our industrial-grade module

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